FAQ

Frequently asked questions

Everything you need to know before choosing a hosting plan, moving your website, or getting started with Sharks Host.

Choosing a Plan
Which hosting plan should I choose? +
It depends on your website's purpose and size. Shared Hosting suits starter and business sites. WordPress Hosting is optimized for WP and WooCommerce. Cloud Hosting fits growing brands with traffic demands. VPS gives developers full control. If you're unsure, contact our team and we'll help you decide.
Is Shared Hosting good for a business website? +
Yes. Shared Hosting is a solid and cost-effective foundation for most small business websites, service pages, and informational sites with moderate traffic.
Is VPS Hosting right for me? +
VPS is best suited to developers, agencies, and technical users who need dedicated virtual resources, root access, or custom server environments. If you're on Shared or Cloud Hosting and hitting limits, VPS is the next step.
Is reseller hosting available? +
Yes. Sharks Host offers Reseller Hosting for agencies, freelancers, and entrepreneurs who want to manage client hosting or start a hosting business. Learn more.
Migration
Can Sharks Host migrate my website? +
Yes. We offer free migration support for WordPress sites, business websites, WooCommerce stores, and agency-managed projects. Our team guides the process from start to finish.
How long does migration take? +
Migration time depends on your website's size and complexity. Simple sites typically migrate within a few hours. Larger websites or stores may take longer. Our team will give you a realistic timeline upfront.
Will my website go down during migration? +
We coordinate the migration to minimize downtime. In most cases, your website remains accessible throughout the move, with a brief DNS propagation window at the end.
WordPress & WooCommerce
Is WordPress supported? +
Yes. All Sharks Host plans support WordPress. Our WordPress Hosting plan is specifically optimized for it — with better performance, easier management, and WooCommerce readiness.
Which hosting is best for ecommerce? +
For WooCommerce stores, WordPress Hosting or Cloud Hosting are the strongest options. Cloud Hosting is ideal for higher-traffic stores or businesses running paid campaigns.
Do your plans include SSL? +
Yes. All plans include a free SSL certificate to secure your website and maintain trust with your visitors and search engines.
Support
How can I contact support? +
You can reach us via email, live chat, or the support portal. Visit our Contact page for full contact details.
Do you help before I buy? +
Yes. Our team is available for presales questions. If you're comparing plans or unsure what you need, get in touch and we'll help you make the right decision.
Billing & Upgrades
Can I upgrade later? +
Absolutely. All plans have a clear upgrade path. Start with what fits today and move to a higher plan as your website or business grows — without needing to manually migrate.
What payment methods are accepted? +
Add your accepted payment methods here — credit cards, PayPal, bank transfer, etc. Contact us if you have specific billing requirements.
Ecommerce
Which hosting is best for an online store? +
WordPress Hosting is a strong fit for WooCommerce stores. For higher-traffic stores, ecommerce brands running ads, or stores expecting significant growth, Cloud Hosting provides stronger resources.
Can hosting affect my store's conversion rate? +
Yes. Page load speed directly affects user experience and conversion rates. Slow hosting means lost sales. Our hosting is built to keep stores fast and stable even during high-traffic moments.